Learn how RideCore collects, uses, and protects personal information.
Effective date: May 15, 2026
RideCore respects your privacy. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you when you use our website, mobile apps, and related services.
We may collect information you provide directly, including your name, email address, phone number, account details, booking requests, support messages, and any information you submit while using our platform.
We may also collect service-related information such as pickup and drop-off details, rental preferences, payment status, device information, IP address, approximate location data, browser type, and activity logs needed to operate and secure the service.
We use personal information to create and manage accounts, process bookings and payments, communicate about rides or rentals, provide customer support, improve platform performance, prevent fraud, enforce our terms, and comply with legal obligations.
We may share information with drivers, vendors, payment processors, hosting providers, analytics tools, customer support providers, and other service partners only as needed to deliver the service. We may also disclose information when required by law, to protect users or the platform, or in connection with a business transfer.
Payment transactions may be processed by third-party payment providers. We do not store full payment card details on our servers unless explicitly stated by the payment provider integration. Please review the privacy policies of the payment providers you use.
We may use cookies, session storage, and similar technologies to keep you signed in, remember preferences, measure performance, and improve user experience. You can control cookies through your browser settings, though some features may not work properly if disabled.
We retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, enforce agreements, and meet legal, tax, safety, and regulatory requirements.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no online system can be guaranteed to be completely secure, and you use the service at your own risk.
You may request access to, correction of, or deletion of your personal information where permitted by law. You may also contact us to ask questions about account data, support issues, or privacy concerns.
Our services are not intended for children under the age required by applicable law to use the platform independently. We do not knowingly collect personal information from children in violation of applicable law.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of the service after updates means you accept the revised policy.
If you have questions about this Privacy Policy or how your information is handled, please use the contact details provided on our Contact page.